All hair products in WowAfrican are currently FREE SHIPPING WORLDWIDE OVER $89.
We ship Monday through Friday, excluding weekends and holidays. If you want to check your order status, pls click here. We ship by Post Office For Us Store Orders, Other orders will ship by DHL or FedEx randomly.
Transportation Time Only
US Store Orders
3-5 Shipping Days
Ship by Post Office
International
5-7 Shipping Days
Ship by DHL or FedEx randomly
Note: If you want to receive your package urgently, pls leave the request to service@wowafrican.com.
Before returning, please advise us of your intention to receive either a refund or exchange. We request that all products are returned within 14 days of the date of receiving your order. (The clearance items can’t be returned or exchanged.)
1. What eligible items can be returned or exchanged?
• Including no used,no lace cut, no altered and unwashed products with original package. • All clearance, custom items and eyelashes can’t be returned or exchanged.
2.How to return the item?
1.Before you want to return the products, please explain the return reason and order number by contacting us at service@wowafrican.com. Our customer service will reply you within 24 hours. Your patience is highly appreciated. 2. After receiving the return instructions from our customer service, please return the products with original packages and email the return tracking number by email to our customer service. 3. Once your return is received, you will receive an e-mail confirmation of your return and refund. Please kindly note that the refund process may take to 4-7 business days for the credit to appear on your account.
Note: •We do not provide the shipping labels for return items. Also, please acknowledge we are not responsible for the shipping cost. •Please kindly note $25 will be charge as the restocking fee.
3.How to exchange the item?
1. We only offer one time FREE exchanges for the eligible item. However we do not provide return shipping labels. Customer is responsible for the return shipping cost. Also the difference fees on that specific exchanged item. 2.We will ship the new item for free after we received the return package from customer.
4.What is your rush exchange?
1.If you need the new item as soon as possible. The new order can be placed online, we will process the new item while waiting for the return. Hair will be shipped to you after it’s done. 2. Once we received the original item, we will arrange the refund as soon as possible.
Please note: •We have the right to refuse the package if you send it back without our permission. •If you received a damaged item. Please contact us within 24 hours when you receive the package. We take full responsibility for the damage .
Bleached knots help the hair appear as if it is growing from the scalp. When hair is tied to the lace, there is a dark knot where the hair is secured. Bleaching can make knots undetectable and very natural looking. WowAfrican bleaching method won't affect the hair life and doesn't cause shedding problems. On natural bleach hair, the knots are lightered to a light brown shade.
What is a pre plucked hairline?
When a wig is plucked, it is less dense in front, which is exactly the case with real hair. If you take a look at your strands, you will notice hair of unequal length and some short baby hair around your hairline. This is because new hair grow constantly and they can’t all be the same length.For a wig to be completely realistic, it has to imitate just that. Plucking of the hairpiece creates those perfect baby hairs and a flawless hairline. Although pre-plucked wigs are usually more expensive, they are simply superior in appearance to all others.
What is the removable Elastic Band?
WowAfrican provide the removable adjustable elastic band(optional) to customers. It is made to be sewn unto wigs for a better, more snug fit. There are 3 hook adjustable options to secure your wig better. If you don’t want to wear it, it is easily to remove the wig. The rest two small bands won’t affect to wear the wigs.
Co-wash your hair. It is important to Co-wash the hair before you install to reduce tangling.
Blow dried and don’t let it air-dried. The longer the hair swelling goes on,the more pressure it puts on the delicate proteins keeping hair intact,which can lead to more damage.
Use Wide Toothed Comb.After you washed hair, try using a wide toothed comb. Or, use your fingers, rather than a brush.
Deep Condition. After serval installation,a deep condition is necessary.Good conditioner or deep conditioner is need.Try not to apply conditioner to the cap of wig. Just apply condition on the mid shaft of hair down the ends of hair..
How To care curly hair
Choose a shampoo & condititoner that suit your hair type. Curly or coarse hair probably wants frizz-minimizing and softening shampoo.Colored or treated hair probably needs a shampoo that's fortified with extracts or amino acids...
Proper way to deep condition curly hair. Deep condition at least once a week with cold water.Apply moderate the conditioner starting about an inch down from the root all the way down to the tips of your hair,Wait about 15 minutes before rinsing, then use a wide toothed comb working up from the tips to the roots so your hair..
Styling curly hair Shape the hair by scrunching it some more and twirling pieces around a finger.Avoid using brushes and narrow-toothed combs and avoid touching your hair as much as possible.
Don’t straighten curly hair because it may cause hair problems like shedding and tangle.We don't suggest to dye the curly hair.Because curl won't keep after coloring.
WowAfrican
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I am in love with the hair. Fast delivery, Great customer service, the hair is full. I am so in love with it that I'm about to order me another one :)
very nice
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByMarcella
Posted on
I received this wig last week, it came very fast. The parting is amazing, I didn't have to do anything to it. The hair texture is so pretty and I also like the density of the wig. Overall I'm happy with this product.
Blown Away
Quality
80%
Appearance
100%
Comfort
100%
Hair Length N/A
ByMazvita
Posted on
Customer service simply the best. Delivery super quick. Hair quality exceeded my expectation. Bleached it and it's still perfect went on holiday and it held up really well. Minimal shedding for a curly unit. Gets a bit dry but nothing a good leave in won't fix. About to order some more because I love this company =)
pleased with the hair
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByTovia
Posted on
Omg!!! That means alot...I love my water wave unit. Wowafrican has done it again,and I couldn't be more pleased!
Came super fast!
Quality
80%
Appearance
80%
Comfort
100%
Hair Length N/A
ByJennifer
Posted on
These arrived with lightning speed! Nice, soft and good quality.
Looks like the perfect twist-out
Quality
80%
Appearance
100%
Comfort
100%
Hair Length N/A
ByDionna
Posted on
It looks exactly like my twist-outs, only a little longer than my natural hair. It's also super, super soft. Shipping was really fast as usual. I haven't done anything major to it yet. Just took it out the box and pulled downwards on the curls to get some volume. It's really, really pretty and I will definitely re-order as my curly unit for when it's warm. Thanks again, wowafrican! xoxo
Nice
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByMarcella
Posted on
I've owned this wig for a month now, the hair quality is great and the parting I received needed no work done too it. The natural color I received was very light, but it's still a nice buy.
Nice
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByMarcella
Posted on
I've owned this wig for a month now, the hair quality is great and the parting I received needed no work done too it. The natural color I received was very light, but it's still a nice buy.
