Shipping Options & Time
All hair products in WowAfrican are currently FREE SHIPPING WORLDWIDE OVER $89.
We ship Monday through Friday, excluding weekends and holidays. If you want to check your order status, pls click here.
We ship by Post Office For Us Store Orders, Other orders will ship by DHL or FedEx randomly.
|Transportation Time Only|
|US Store Orders||3-5 Shipping Days||Ship by Post Office|
|International||5-7 Shipping Days||Ship by DHL or FedEx randomly|
Note: If you want to receive your package urgently, pls leave the request to firstname.lastname@example.org.
We can ship to PO boxes or PO/FPO address. Due to the COVID-19 virus, for PO boxes, PO/FPO address, we can ship by Post Office. But shipping time will be longer than normal times, it is around 25-35 working days.
Duties & Taxes
The prices we offer do not include any duties and taxes. You may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and must be paid to your local carrier or government in order to receive your order. These fees are not collected by WowAfrican.com.
Please note that if your order is shipped with DHL Express or FedEx that they will pay on your behalf for any duties and taxes, as soon they enter the country. This simple process ensures that the courier can deliver your package in the shortest possible transit time. On some occasions, you may receive an invoice from them after the delivery of goods, for the charges they have paid on your behalf at the destination, plus a small administration fee. As we are unable to advise the amount of what these fees might be, we recommend contacting your country's customs office or tax agent for respective charges and rates on importing human hair wigs.
Wrong Address Disclaimer
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered. If you decide to change your shipping address, please send an email to email@example.com. We will do our best to make the change, however, we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.
All Shipped Orders can’t be canceled. If the shipping address is incorroct and the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund.
Failed Deliveries & Refused Shipments
If you upgraded your shipping and the package was returned to us due to an incorrect address and if you would like a refund, we will deduct $25 restocking fee from your original payment.
If a package is returned to WowAfrican due to failed delivery attempt or customer refusal, it may be reshipped by paying an additional shipping cost. The Shipping cost is $25.
Signature Required Optional
It is strongly recommended A Signature for your package. If you authorize DHL or FedEx to leave the package at your address. We won't be responsible for any loss or damage that may result from leaving the shipment.