All hair products in WowAfrican are currently FREE SHIPPING WORLDWIDE OVER $89.
We ship Monday through Friday, excluding weekends and holidays. If you want to check your order status, pls click here. We ship by Post Office For Us Store Orders, Other orders will ship by DHL or FedEx randomly.
Transportation Time Only
US Store Orders
3-5 Shipping Days
Ship by Post Office
International
5-7 Shipping Days
Ship by DHL or FedEx randomly
Note: If you want to receive your package urgently, pls leave the request to service@wowafrican.com.
Before returning, please advise us of your intention to receive either a refund or exchange. We request that all products are returned within 14 days of the date of receiving your order. (The clearance items can’t be returned or exchanged.)
1. What eligible items can be returned or exchanged?
• Including no used,no lace cut, no altered and unwashed products with original package. • All clearance, custom items and eyelashes can’t be returned or exchanged.
2.How to return the item?
1.Before you want to return the products, please explain the return reason and order number by contacting us at service@wowafrican.com. Our customer service will reply you within 24 hours. Your patience is highly appreciated. 2. After receiving the return instructions from our customer service, please return the products with original packages and email the return tracking number by email to our customer service. 3. Once your return is received, you will receive an e-mail confirmation of your return and refund. Please kindly note that the refund process may take to 4-7 business days for the credit to appear on your account.
Note: •We do not provide the shipping labels for return items. Also, please acknowledge we are not responsible for the shipping cost. •Please kindly note $25 will be charge as the restocking fee.
3.How to exchange the item?
1. We only offer one time FREE exchanges for the eligible item. However we do not provide return shipping labels. Customer is responsible for the return shipping cost. Also the difference fees on that specific exchanged item. 2.We will ship the new item for free after we received the return package from customer.
4.What is your rush exchange?
1.If you need the new item as soon as possible. The new order can be placed online, we will process the new item while waiting for the return. Hair will be shipped to you after it’s done. 2. Once we received the original item, we will arrange the refund as soon as possible.
Please note: •We have the right to refuse the package if you send it back without our permission. •If you received a damaged item. Please contact us within 24 hours when you receive the package. We take full responsibility for the damage .
Bleached knots help the hair appear as if it is growing from the scalp. When hair is tied to the lace, there is a dark knot where the hair is secured. Bleaching can make knots undetectable and very natural looking. WowAfrican bleaching method won't affect the hair life and doesn't cause shedding problems. On natural bleach hair, the knots are lightered to a light brown shade.
What is a pre plucked hairline?
When a wig is plucked, it is less dense in front, which is exactly the case with real hair. If you take a look at your strands, you will notice hair of unequal length and some short baby hair around your hairline. This is because new hair grow constantly and they can’t all be the same length.For a wig to be completely realistic, it has to imitate just that. Plucking of the hairpiece creates those perfect baby hairs and a flawless hairline. Although pre-plucked wigs are usually more expensive, they are simply superior in appearance to all others.
What is the removable Elastic Band?
WowAfrican provide the removable adjustable elastic band(optional) to customers. It is made to be sewn unto wigs for a better, more snug fit. There are 3 hook adjustable options to secure your wig better. If you don’t want to wear it, it is easily to remove the wig. The rest two small bands won’t affect to wear the wigs.
Co-wash your hair. It is important to Co-wash the hair before you install to reduce tangling.
Blow dried and don’t let it air-dried. The longer the hair swelling goes on,the more pressure it puts on the delicate proteins keeping hair intact,which can lead to more damage.
Use Wide Toothed Comb.After you washed hair, try using a wide toothed comb. Or, use your fingers, rather than a brush.
Deep Condition. After serval installation,a deep condition is necessary.Good conditioner or deep conditioner is need.Try not to apply conditioner to the cap of wig. Just apply condition on the mid shaft of hair down the ends of hair..
How To care curly hair
Choose a shampoo & condititoner that suit your hair type. Curly or coarse hair probably wants frizz-minimizing and softening shampoo.Colored or treated hair probably needs a shampoo that's fortified with extracts or amino acids...
Proper way to deep condition curly hair. Deep condition at least once a week with cold water.Apply moderate the conditioner starting about an inch down from the root all the way down to the tips of your hair,Wait about 15 minutes before rinsing, then use a wide toothed comb working up from the tips to the roots so your hair..
Styling curly hair Shape the hair by scrunching it some more and twirling pieces around a finger.Avoid using brushes and narrow-toothed combs and avoid touching your hair as much as possible.
Don’t straighten curly hair because it may cause hair problems like shedding and tangle.We don't suggest to dye the curly hair.Because curl won't keep after coloring.
WowAfrican
Show us your looks and tag @Wowafrican_Official #wowafrican for a chance to be featured!
The hair is beautiful, comes well-packaged and on time.Beautiful hair. No shedding and hold the curls
Awesome quality
Quality
100%
Comfort
80%
Appearance
100%
Hair Length N/A
Bylashun
Posted on
I love it great quality and I was able to create a middle part always pull the wig back and leave a part of your natural part showing looks way more natural with that said the wig is awesome!
good service and hair
Quality
100%
Comfort
100%
Appearance
80%
Hair Length N/A
Byrita
Posted on
Fast delivery. Staff very friendly and have daily updates. Received hair but have get to install. The hair is beautiful and silky and it is perfect fit for my little head which I thought was going to be a concern. Will update review after install.
excellent service,nice hair
Quality
100%
Comfort
100%
Appearance
100%
Hair Length N/A
ByMarilyn
Posted on
The seller was excellent and the hair is truly fuller and thicker then any hair that I have ever brought.It's so silky and it flows. The texture is really soft . I haven't installed it yet. Once I do I'll definitely update the review. I definitely recommend this hair. It doesn't have a bad smell. It's beautiful.
I am very pleased with the wig
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByAvis
Posted on
I am very pleased with the wig,the hair is good quality, the picture is definitely accurate. I am even more pleased with the customer service.
Great love@_@
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByMassah
Posted on
Hair came really quick.. really soft! .. Hair has a nice wave when wet. Love it !
Hair is beautiful!
Quality
100%
Appearance
80%
Comfort
100%
Hair Length N/A
ByMilly
Posted on
Hair is beautiful! very good quality true to its length great density and the communication with this seller is the best! Thank you! i will be ordering again very soon!
LOVE IT
Quality
80%
Appearance
80%
Comfort
80%
Hair Length N/A
Bychristina
Posted on
I love this wig! the hair quality is amazing, there wasn't a bad smell! and it has very light wave pattern if air dried!
love the unit
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByJasmyn
Posted on
This unit has no shedding,natural parting.I purchase whole lace at 20in my friends and coworkers like how full it is.I only condition the hair and let it air dry on wig stand.Easy to put up in a ponytail I do wish it came with a wig clip in the nape but I went ahead an sewed one in.
