All hair products in WowAfrican are currently FREE SHIPPING WORLDWIDE OVER $89.
We ship Monday through Friday, excluding weekends and holidays. If you want to check your order status, pls click here. We ship by Post Office For Us Store Orders, Other orders will ship by DHL or FedEx randomly.
Transportation Time Only
US Store Orders
3-5 Shipping Days
Ship by Post Office
International
5-7 Shipping Days
Ship by DHL or FedEx randomly
Note: If you want to receive your package urgently, pls leave the request to service@wowafrican.com.
Before returning, please advise us of your intention to receive either a refund or exchange. We request that all products are returned within 14 days of the date of receiving your order. (The clearance items can’t be returned or exchanged.)
1. What eligible items can be returned or exchanged?
• Including no used,no lace cut, no altered and unwashed products with original package. • All clearance, custom items and eyelashes can’t be returned or exchanged.
2.How to return the item?
1.Before you want to return the products, please explain the return reason and order number by contacting us at service@wowafrican.com. Our customer service will reply you within 24 hours. Your patience is highly appreciated. 2. After receiving the return instructions from our customer service, please return the products with original packages and email the return tracking number by email to our customer service. 3. Once your return is received, you will receive an e-mail confirmation of your return and refund. Please kindly note that the refund process may take to 4-7 business days for the credit to appear on your account.
Note: •We do not provide the shipping labels for return items. Also, please acknowledge we are not responsible for the shipping cost. •Please kindly note $25 will be charge as the restocking fee.
3.How to exchange the item?
1. We only offer one time FREE exchanges for the eligible item. However we do not provide return shipping labels. Customer is responsible for the return shipping cost. Also the difference fees on that specific exchanged item. 2.We will ship the new item for free after we received the return package from customer.
4.What is your rush exchange?
1.If you need the new item as soon as possible. The new order can be placed online, we will process the new item while waiting for the return. Hair will be shipped to you after it’s done. 2. Once we received the original item, we will arrange the refund as soon as possible.
Please note: •We have the right to refuse the package if you send it back without our permission. •If you received a damaged item. Please contact us within 24 hours when you receive the package. We take full responsibility for the damage .
WowAfrican 100% human hair virgin hair comes from one single donor that means it is not processed or chemically treated in any way. Virgin hair can be curled,straightened and dyed to any color.
Co-wash your hair. It is important to Co-wash the hair before you install to reduce tangling.
Blow dried and don’t let it air-dried. The longer the hair swelling goes on,the more pressure it puts on the delicate proteins keeping hair intact,which can lead to more damage.
Use Wide Toothed Comb.After you washed hair, try using a wide toothed comb. Or, use your fingers, rather than a brush.
Deep Condition. After serval installation,a deep condition is necessary.Good conditioner or deep conditioner is need.Try not to apply conditioner to the cap of wig. Just apply condition on the mid shaft of hair down the ends of hair..
How To care curly hair
Choose a shampoo & condititoner that suit your hair type. Curly or coarse hair probably wants frizz-minimizing and softening shampoo.Colored or treated hair probably needs a shampoo that's fortified with extracts or amino acids...
Proper way to deep condition curly hair. Deep condition at least once a week with cold water.Apply moderate the conditioner starting about an inch down from the root all the way down to the tips of your hair,Wait about 15 minutes before rinsing, then use a wide toothed comb working up from the tips to the roots so your hair..
Styling curly hair Shape the hair by scrunching it some more and twirling pieces around a finger.Avoid using brushes and narrow-toothed combs and avoid touching your hair as much as possible.
Don’t straighten curly hair because it may cause hair problems like shedding and tangle.We don't suggest to dye the curly hair.Because curl won't keep after coloring.
WowAfrican
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Customer Videos
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I was skeptical about order hair online . Because I didn't know if the quality of the hair would be good. Or if it would come when they said it would . But my experience with this hair company was great. And I would definitely would recommend the to a fri
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByDarcy
Posted on
I was skeptical about order hair online . Because I didn't know if the quality of the hair would be good. Or if it would come when they said it would . But my experience with this hair company was great. And I would definitely would recommend the to a friend. I would sure be purchasing from you guys again. Thanks for the great customer service.
Natural Color Silky Straight Brazilian Virgin Hair Weave[WTB01]
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByHelga
Posted on
I am so glad with this seller. The quality is great and shipment and contact is also great. Shipping to Holland within 5 days. I high recommend.
OMG
Quality
100%
Appearance
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Comfort
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ByAdrianna
Posted on
OMMMGG!!! So I just got my hair in the mail yesterday through Fedex and the moment I felt that cardboard box under the white covering my heart jumped! I am completely ecstatic to get my hair! It feels soooo SOFT! not only that but there were absolutely no shedding and no tangles! I was combing through it like 50,000 times and it just felt so good! I'm dying it ombre tonight so we will see how the hair holds up. I hope to install it tonight as well so I absolutely can not wait! There are a few grey strands in the hair and a few lighter brown colored strands but I only found 7 of them and I bought 4 bundles. Overall this hair is an A++++! I highly recommend on buying it! If you love yourself, and love your hair, you would so buy this product!
beautiful hair
Quality
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Appearance
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Comfort
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ByElianna
Posted on
beautiful. love it
I like this hair,soft no shed and i will order again!!
Quality
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Appearance
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Comfort
100%
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ByAlyssa Z.
Posted on
The hair is soo soft hardly no shed i like it it was cheap for that price but is good oder again!!!!
Good quality hair!!
Quality
100%
Appearance
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Comfort
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ByWilnique
Posted on
Super fast shipping. Hair is really good quality. I haven't installed it yet but it feels great!
Wow
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByPardeep
Posted on
I ordered colour 27# first time It came I wasent happy but...needless to say it's my fault as I dident check colour chart and presumed it be the usual colour everyone sells when it came was not pleased emailed they apologised and referred me to colour chart.. So crossed fingers ordered again and when it came I was over the moon and just this minute ordered another bundle in same colour.. So that says it all really.. But bundles are pretty thin could be thicker other than that love wow African xxxxx
Beautiful
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
BySandrine
Posted on
I needed one bundle to add to the two bundles that I already had. I am still very satisfy with this hair. They are GORGEOUS. I received a lot of compliments.
