FAQ

1.Before you want to return the products, please explain the return reason and order number by contacting us at service@wowafrican.com. Our customer service will reply you within 24 hours. Your patience is highly appreciated.
2. After receiving the return instructions from our customer service, please return the products with original packages.
3. Once your return is received, you will receive an e-mail confirmation of your return and refund. Please kindly note that the refund process may take to 4- business days for the credit to appear on your account.

Note:
•We do not provide the shipping labels for return items. Also, please acknowleage we are not responsible for the shipping cost.
•Please kindly note $25 will be charge as the restocking fee.