All hair products in WowAfrican are currently FREE SHIPPING WORLDWIDE OVER $89.
We ship Monday through Friday, excluding weekends and holidays. If you want to check your order status, pls click here. We ship by Post Office For Us Store Orders, Other orders will ship by DHL or FedEx randomly.
Transportation Time Only
US Store Orders
3-5 Shipping Days
Ship by Post Office
International
5-7 Shipping Days
Ship by DHL or FedEx randomly
Note: If you want to receive your package urgently, pls leave the request to service@wowafrican.com.
Before returning, please advise us of your intention to receive either a refund or exchange. We request that all products are returned within 14 days of the date of receiving your order. (The clearance items can’t be returned or exchanged.)
1. What eligible items can be returned or exchanged?
• Including no used,no lace cut, no altered and unwashed products with original package. • All clearance, custom items and eyelashes can’t be returned or exchanged.
2.How to return the item?
1.Before you want to return the products, please explain the return reason and order number by contacting us at service@wowafrican.com. Our customer service will reply you within 24 hours. Your patience is highly appreciated. 2. After receiving the return instructions from our customer service, please return the products with original packages and email the return tracking number by email to our customer service. 3. Once your return is received, you will receive an e-mail confirmation of your return and refund. Please kindly note that the refund process may take to 4-7 business days for the credit to appear on your account.
Note: •We do not provide the shipping labels for return items. Also, please acknowledge we are not responsible for the shipping cost. •Please kindly note $25 will be charge as the restocking fee.
3.How to exchange the item?
1. We only offer one time FREE exchanges for the eligible item. However we do not provide return shipping labels. Customer is responsible for the return shipping cost. Also the difference fees on that specific exchanged item. 2.We will ship the new item for free after we received the return package from customer.
4.What is your rush exchange?
1.If you need the new item as soon as possible. The new order can be placed online, we will process the new item while waiting for the return. Hair will be shipped to you after it’s done. 2. Once we received the original item, we will arrange the refund as soon as possible.
Please note: •We have the right to refuse the package if you send it back without our permission. •If you received a damaged item. Please contact us within 24 hours when you receive the package. We take full responsibility for the damage .
Bleached knots help the hair appear as if it is growing from the scalp. When hair is tied to the lace, there is a dark knot where the hair is secured. Bleaching can make knots undetectable and very natural looking. WowAfrican bleaching method won't affect the hair life and doesn't cause shedding problems. On natural bleach hair, the knots are lightered to a light brown shade.
What is a pre plucked hairline?
When a wig is plucked, it is less dense in front, which is exactly the case with real hair. If you take a look at your strands, you will notice hair of unequal length and some short baby hair around your hairline. This is because new hair grow constantly and they can’t all be the same length.For a wig to be completely realistic, it has to imitate just that. Plucking of the hairpiece creates those perfect baby hairs and a flawless hairline. Although pre-plucked wigs are usually more expensive, they are simply superior in appearance to all others.
What is the removable Elastic Band?
WowAfrican provide the removable adjustable elastic band(optional) to customers. It is made to be sewn unto wigs for a better, more snug fit. There are 3 hook adjustable options to secure your wig better. If you don’t want to wear it, it is easily to remove the wig. The rest two small bands won’t affect to wear the wigs.
Co-wash your hair. It is important to Co-wash the hair before you install to reduce tangling.
Blow dried and don’t let it air-dried. The longer the hair swelling goes on,the more pressure it puts on the delicate proteins keeping hair intact,which can lead to more damage.
Use Wide Toothed Comb.After you washed hair, try using a wide toothed comb. Or, use your fingers, rather than a brush.
Deep Condition. After serval installation,a deep condition is necessary.Good conditioner or deep conditioner is need.Try not to apply conditioner to the cap of wig. Just apply condition on the mid shaft of hair down the ends of hair..
How To care curly hair
Choose a shampoo & condititoner that suit your hair type. Curly or coarse hair probably wants frizz-minimizing and softening shampoo.Colored or treated hair probably needs a shampoo that's fortified with extracts or amino acids...
Proper way to deep condition curly hair. Deep condition at least once a week with cold water.Apply moderate the conditioner starting about an inch down from the root all the way down to the tips of your hair,Wait about 15 minutes before rinsing, then use a wide toothed comb working up from the tips to the roots so your hair..
Styling curly hair Shape the hair by scrunching it some more and twirling pieces around a finger.Avoid using brushes and narrow-toothed combs and avoid touching your hair as much as possible.
Don’t straighten curly hair because it may cause hair problems like shedding and tangle.We don't suggest to dye the curly hair.Because curl won't keep after coloring.
WowAfrican
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I love my wig so much and for it being my first wig it was An awesome experience. I thank Wowafrican for having such great customer service. Will be buying wigs from them again.
the curl pattern was beautiful
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByCarlotta
Posted on
i received the hair in 3 days as expected the curl pattern was beautiful no shedding and no smell i was very satisfied with the hair and will be ordering again. :)
From Amsterdam
Quality
100%
Appearance
60%
Comfort
60%
Hair Length N/A
ByMelanie
Posted on
This wig took very very long to arive because the chinees holiday.. Thats the one thing I did not like because I wanted to wear it on my birthday.. Didnt happen tho.. When I recieved the wig it looked like I could almost wear it just out the box, its very pretty and soft I would buy it again its so so so pretty!!!
The hair is beautiful!
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByEbony
Posted on
The hair is beautiful, shipping took a little longer than usual due to the Chinese festival but all in all I'm very satisfied.
Beautiful wig.
Quality
80%
Appearance
100%
Comfort
100%
Hair Length N/A
ByEvie
Posted on
So far so good looks so natural. im going to wear it a little longer then post a youtube video :) channel lovergirlevie
Lisabeth
Quality
80%
Appearance
100%
Comfort
100%
Hair Length N/A
ByLisabeth
Posted on
Fantastic quality hair,very manageable,looks gorgeous,easy to work with,keeps a lovely shine,totally tangle free,colours are fantastic with no dullness or fading,the list just goes on!! A pleasure to buy from as we never have any problems at all with products or communication. The staff are very helpful when we have placed last minute collection orders.
Great shopping !!!
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByNettie
Posted on
Super fast shipping which gave me so much surprise. This wig fit my head very well, it feels pretty soft, the texture was absolutely what I want!!! Very happy shopping this time, the customer service was great,!!
Great quality !very satisfied.
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
BySharlene S.
Posted on
Shipment was quick. I'm very satisfied. hair was soft, true to length and bundles are full. Will be ordering again.
Love It
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByTweetiye
Posted on
I've ordered from you guys several times and this is my first time purchasing a wig. I AM IN LOVE! So easy to manage, blends well and looks absolutely fabulous! It doesn't shed and has minimal tangle that is easy to get out. I can always vouch for you guys. Thank you!
