All hair products in WowAfrican are currently FREE SHIPPING WORLDWIDE OVER $89.
We ship Monday through Friday, excluding weekends and holidays. If you want to check your order status, pls click here. We ship by Post Office For Us Store Orders, Other orders will ship by DHL or FedEx randomly.
Transportation Time Only
US Store Orders
3-5 Shipping Days
Ship by Post Office
International
5-7 Shipping Days
Ship by DHL or FedEx randomly
Note: If you want to receive your package urgently, pls leave the request to service@wowafrican.com.
Before returning, please advise us of your intention to receive either a refund or exchange. We request that all products are returned within 14 days of the date of receiving your order. (The clearance items can’t be returned or exchanged.)
1. What eligible items can be returned or exchanged?
• Including no used,no lace cut, no altered and unwashed products with original package. • All clearance, custom items and eyelashes can’t be returned or exchanged.
2.How to return the item?
1.Before you want to return the products, please explain the return reason and order number by contacting us at service@wowafrican.com. Our customer service will reply you within 24 hours. Your patience is highly appreciated. 2. After receiving the return instructions from our customer service, please return the products with original packages and email the return tracking number by email to our customer service. 3. Once your return is received, you will receive an e-mail confirmation of your return and refund. Please kindly note that the refund process may take to 4-7 business days for the credit to appear on your account.
Note: •We do not provide the shipping labels for return items. Also, please acknowledge we are not responsible for the shipping cost. •Please kindly note $25 will be charge as the restocking fee.
3.How to exchange the item?
1. We only offer one time FREE exchanges for the eligible item. However we do not provide return shipping labels. Customer is responsible for the return shipping cost. Also the difference fees on that specific exchanged item. 2.We will ship the new item for free after we received the return package from customer.
4.What is your rush exchange?
1.If you need the new item as soon as possible. The new order can be placed online, we will process the new item while waiting for the return. Hair will be shipped to you after it’s done. 2. Once we received the original item, we will arrange the refund as soon as possible.
Please note: •We have the right to refuse the package if you send it back without our permission. •If you received a damaged item. Please contact us within 24 hours when you receive the package. We take full responsibility for the damage .
Bleached knots help the hair appear as if it is growing from the scalp. When hair is tied to the lace, there is a dark knot where the hair is secured. Bleaching can make knots undetectable and very natural looking. WowAfrican bleaching method won't affect the hair life and doesn't cause shedding problems. On natural bleach hair, the knots are lightered to a light brown shade.
What is a pre plucked hairline?
When a wig is plucked, it is less dense in front, which is exactly the case with real hair. If you take a look at your strands, you will notice hair of unequal length and some short baby hair around your hairline. This is because new hair grow constantly and they can’t all be the same length.For a wig to be completely realistic, it has to imitate just that. Plucking of the hairpiece creates those perfect baby hairs and a flawless hairline. Although pre-plucked wigs are usually more expensive, they are simply superior in appearance to all others.
What is the removable Elastic Band?
WowAfrican provide the removable adjustable elastic band(optional) to customers. It is made to be sewn unto wigs for a better, more snug fit. There are 3 hook adjustable options to secure your wig better. If you don’t want to wear it, it is easily to remove the wig. The rest two small bands won’t affect to wear the wigs.
Co-wash your hair. It is important to Co-wash the hair before you install to reduce tangling.
Blow dried and don’t let it air-dried. The longer the hair swelling goes on,the more pressure it puts on the delicate proteins keeping hair intact,which can lead to more damage.
Use Wide Toothed Comb.After you washed hair, try using a wide toothed comb. Or, use your fingers, rather than a brush.
Deep Condition. After serval installation,a deep condition is necessary.Good conditioner or deep conditioner is need.Try not to apply conditioner to the cap of wig. Just apply condition on the mid shaft of hair down the ends of hair..
How To care curly hair
Choose a shampoo & condititoner that suit your hair type. Curly or coarse hair probably wants frizz-minimizing and softening shampoo.Colored or treated hair probably needs a shampoo that's fortified with extracts or amino acids...
Proper way to deep condition curly hair. Deep condition at least once a week with cold water.Apply moderate the conditioner starting about an inch down from the root all the way down to the tips of your hair,Wait about 15 minutes before rinsing, then use a wide toothed comb working up from the tips to the roots so your hair..
Styling curly hair Shape the hair by scrunching it some more and twirling pieces around a finger.Avoid using brushes and narrow-toothed combs and avoid touching your hair as much as possible.
Don’t straighten curly hair because it may cause hair problems like shedding and tangle.We don't suggest to dye the curly hair.Because curl won't keep after coloring.
WowAfrican
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Customer Videos
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I am a satisfied customer so far. My order shipped in a reasonable time (received in about 4 days) and this lace wig is a great fit (s-m). Not too small but fits comfortably snug. The knots are bleached on hairline, very little shedding, no tangling, soft realistic hair texture ( resembles relaxed). Haven't curled yet but I ordered a brazilian deep wave unit before this one and it is beautiful too and has all the curls I need so I switch units when I want curls :-)
looooove this wig
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByIrene
Posted on
Thank you very much for 100% Brazilian virgin hair,I love it and each bundle is thick till the end...wow! and shipping was very fast and delivered quickly. Im so glad..
very good wig
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByShuvon
Posted on
I am very satisfy with this wigs, I bought for my sister, and she was very happy with it exactly what she wanted. Thank
Good
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByJeanette
Posted on
As usual beautiful high quality and made exactly the way I asked them to make them. Great communication. Perfect. Thank you!!!!!!!!!!!!!!!
Pleasantly Suprised!
Quality
80%
Appearance
60%
Comfort
60%
Hair Length N/A
ByAurelia
Posted on
I've had this unit for about a month now and all I can say is, so far so good. I have washed this hair twice (I aired dried it both times) and there is very minimal shedding and tangling. I curled the hair with my curling wand and it lasted for about 3 days (it looked more like super loose waves on day 4). The knots are bleached so I did not have to do too much to make this unit believable. My only complaint is that the amount of hair between the lace front and the wefted portion of the wig is very thin and sometimes I feel a little nervous that the tracks will show if I experiment with certain styles. Depending on how well this hair lasts, I will invest In a full lace wig so that I wont have to worry about tracks showing. (Side note: some times the clasps for the adjustable straps get caught onto my real hair) Overall, I'm impressed and soon time will tell if its worth sticking with WowAfrican!
doesn't fit well
Quality
100%
Appearance
60%
Comfort
40%
Hair Length N/A
ByMelody
Posted on
I've had this wig for six months and the hair is still in great shape even though I don't do the best in taking care if it as I should. The downside is that the wig cap is way too big for my head. I had to do some major alterations, like sewing the side down to get it to fit and it still doesn't fit well. Next time I'll get a customer fit.
I'm in love with this wig
Quality
80%
Appearance
80%
Comfort
100%
Hair Length N/A
ByKathie
Posted on
I'm in love with this wig just finish washin her and it's soft, beauty, long and straight yaki and shipping was fast will buy form this company again definitely thanks
NO tangling at all.
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByChantal J.
Posted on
i 'm very happy with this unit. I absolutely love it! I wear everyday. I would definitely order from this company again. The hair is soft, full and easy to style. I have very little shedding and NO tangling at all. Completely satisfied no regrets. Thanks
AMAZING
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByTiQuoria
Posted on
i legit feel like pocahontas !! i love this new wig
Absolutely love
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByMiranda
Posted on
This is my second unit from WoW African. The 1st was a Brazilian virgin in silky texture but that wig did shed tremendously. So i decided to give them another try and I'm glad I did. This unit is absolutely gorgeous. I have had it for 4 months now and have had very little to no shedding even though I have worn it every day the whole 4 months. The little shedding that I do see I believe is due to me using adhesive to secure the unit. Otherwise it is perfect. I'm getting ready to order this unit again...
Thanks for quality hair Wow African and a very well made unit.
