All hair products in WowAfrican are currently FREE SHIPPING WORLDWIDE OVER $89.
We ship Monday through Friday, excluding weekends and holidays. If you want to check your order status, pls click here. We ship by Post Office For Us Store Orders, Other orders will ship by DHL or FedEx randomly.
Transportation Time Only
US Store Orders
3-5 Shipping Days
Ship by Post Office
International
5-7 Shipping Days
Ship by DHL or FedEx randomly
Note: If you want to receive your package urgently, pls leave the request to service@wowafrican.com.
Before returning, please advise us of your intention to receive either a refund or exchange. We request that all products are returned within 14 days of the date of receiving your order. (The clearance items can’t be returned or exchanged.)
1. What eligible items can be returned or exchanged?
• Including no used,no lace cut, no altered and unwashed products with original package. • All clearance, custom items and eyelashes can’t be returned or exchanged.
2.How to return the item?
1.Before you want to return the products, please explain the return reason and order number by contacting us at service@wowafrican.com. Our customer service will reply you within 24 hours. Your patience is highly appreciated. 2. After receiving the return instructions from our customer service, please return the products with original packages and email the return tracking number by email to our customer service. 3. Once your return is received, you will receive an e-mail confirmation of your return and refund. Please kindly note that the refund process may take to 4-7 business days for the credit to appear on your account.
Note: •We do not provide the shipping labels for return items. Also, please acknowledge we are not responsible for the shipping cost. •Please kindly note $25 will be charge as the restocking fee.
3.How to exchange the item?
1. We only offer one time FREE exchanges for the eligible item. However we do not provide return shipping labels. Customer is responsible for the return shipping cost. Also the difference fees on that specific exchanged item. 2.We will ship the new item for free after we received the return package from customer.
4.What is your rush exchange?
1.If you need the new item as soon as possible. The new order can be placed online, we will process the new item while waiting for the return. Hair will be shipped to you after it’s done. 2. Once we received the original item, we will arrange the refund as soon as possible.
Please note: •We have the right to refuse the package if you send it back without our permission. •If you received a damaged item. Please contact us within 24 hours when you receive the package. We take full responsibility for the damage .
Bleached knots help the hair appear as if it is growing from the scalp. When hair is tied to the lace, there is a dark knot where the hair is secured. Bleaching can make knots undetectable and very natural looking. WowAfrican bleaching method won't affect the hair life and doesn't cause shedding problems. On natural bleach hair, the knots are lightered to a light brown shade.
What is a pre plucked hairline?
When a wig is plucked, it is less dense in front, which is exactly the case with real hair. If you take a look at your strands, you will notice hair of unequal length and some short baby hair around your hairline. This is because new hair grow constantly and they can’t all be the same length.For a wig to be completely realistic, it has to imitate just that. Plucking of the hairpiece creates those perfect baby hairs and a flawless hairline. Although pre-plucked wigs are usually more expensive, they are simply superior in appearance to all others.
What is the removable Elastic Band?
WowAfrican provide the removable adjustable elastic band(optional) to customers. It is made to be sewn unto wigs for a better, more snug fit. There are 3 hook adjustable options to secure your wig better. If you don’t want to wear it, it is easily to remove the wig. The rest two small bands won’t affect to wear the wigs.
Co-wash your hair. It is important to Co-wash the hair before you install to reduce tangling.
Blow dried and don’t let it air-dried. The longer the hair swelling goes on,the more pressure it puts on the delicate proteins keeping hair intact,which can lead to more damage.
Use Wide Toothed Comb.After you washed hair, try using a wide toothed comb. Or, use your fingers, rather than a brush.
Deep Condition. After serval installation,a deep condition is necessary.Good conditioner or deep conditioner is need.Try not to apply conditioner to the cap of wig. Just apply condition on the mid shaft of hair down the ends of hair..
How To care curly hair
Choose a shampoo & condititoner that suit your hair type. Curly or coarse hair probably wants frizz-minimizing and softening shampoo.Colored or treated hair probably needs a shampoo that's fortified with extracts or amino acids...
Proper way to deep condition curly hair. Deep condition at least once a week with cold water.Apply moderate the conditioner starting about an inch down from the root all the way down to the tips of your hair,Wait about 15 minutes before rinsing, then use a wide toothed comb working up from the tips to the roots so your hair..
Styling curly hair Shape the hair by scrunching it some more and twirling pieces around a finger.Avoid using brushes and narrow-toothed combs and avoid touching your hair as much as possible.
Don’t straighten curly hair because it may cause hair problems like shedding and tangle.We don't suggest to dye the curly hair.Because curl won't keep after coloring.
WowAfrican
Show us your looks and tag @Wowafrican_Official #wowafrican for a chance to be featured!
May experience a little shedding. But this wig is bomb ladies! I get so many compliments. Definitely worth the purchase! The shipping is also pretty fast!
One of my better wigs
Quality
80%
Appearance
80%
Comfort
100%
Hair Length N/A
ByKYLA
Posted on
I've had terrible luck with [purchasing lace wigs from other companies before. They always shed and get matted within a few weeks. I was very impressed with this hair upon its arrival. It was soft, manageable and didn't tangle when wet. However, I did get it wet in the persian gulf (not by choice, i flipped off a raft!!) Every since this it has been very very dry, brittle, and shedding like crazy. I even got a knot in it where the ponytail holder was sitting. I can't seem to revive it anymore. I've washed, conditioned, hot oiled. but it is still dry and slightly matty. I am considering ordering another one and keeping it as far away from sea water as possible.!
Love my hair
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByKaila
Posted on
I had this hair for 2 weeks I wash it and it's still in good condition it doesn't get tangled or shed so far I like it I the delivery was fast and came in 3 days, so this is worth it!
Satisfied!
Quality
100%
Appearance
80%
Comfort
100%
Hair Length N/A
ByLatasha
Posted on
WowAfrican has great communication with there buyers. I am very satisfied with there service. Even if a mistake is made, they are very quick to fix it. Make sure when you order to be specific about what you want and they will do there best to get it for you! :) Satisfied!
awesome
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByAlexandra
Posted on
just got it, but so far, totally worth it. love it. so soft.
Beautiful hair
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByYolanda
Posted on
i love the hair! so soft and silky no shedding and no smell at all . It's been a week, and I'm still in love with my hair..
Best Wig I've ever worn
Quality
80%
Appearance
100%
Comfort
80%
Hair Length N/A
Byjanay
Posted on
This is the first wig that I have ever purchased, and it is amazing. The curls were a little bit looser than the ones shown in the picture, but I did not mind. I was kind of nervous about purchasing this wig, because the price seemed too good to be true. I've seen similar wigs that cost about $500, and I was shocked that my 22" wig was only $300. When I received the wig, the hair was gorgeous. I did not have to wash the hair before wearing it. It was perfect This wig made me feel beautiful. Plus I always receive compliments about the wig and people think its a weave. I will definitely be purchasing my next wig from WowAfrican, but next time I will get a tighter curl pattern.
Lastly, The customer service was superb. When I ordered the hair I requested a off-center part and WowAfrican emailed me shortly after submitting my order to confirm exactly how/where I wanted the part on the wig. The customer service team definitely went above and beyond to ensure that my wig meet my needs.
the hair is pretty and very soft.
Quality
80%
Appearance
80%
Comfort
100%
Hair Length N/A
ByKristin
Posted on
There is no shedding or tangling but when I co-washed the hair the curl pattern changed. I wasn't to happy about that, but overall the hair is really pretty and very soft.
Natural color deep wave brazillian virgin full lace
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByAdeola
Posted on
I love my hair! Thanks to Carrie for prompt response to my emails. I have ordered about 5 times from wow African and theyve never failed to deliver good quality hair. Thank you
Amazing Lace Wig!!
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
BySuneisha
Posted on
I've had this wig for over three months now, and NO ONE can tell it's a wig. Every person I know comments on how great my hair looks and believes that it is a sew in. This is my first time ever wearing a wig, and I decided to purchase it during a sale! BEST DECISION EVER! I'm excited and cannot wait to order another wig. The ordering process from start to finish was seamless! Thanks WOWAFRICAN.