All hair products in WowAfrican are currently FREE SHIPPING WORLDWIDE OVER $89.
We ship Monday through Friday, excluding weekends and holidays. If you want to check your order status, pls click here. We ship by Post Office For Us Store Orders, Other orders will ship by DHL or FedEx randomly.
Transportation Time Only
US Store Orders
3-5 Shipping Days
Ship by Post Office
International
5-7 Shipping Days
Ship by DHL or FedEx randomly
Note: If you want to receive your package urgently, pls leave the request to service@wowafrican.com.
Before returning, please advise us of your intention to receive either a refund or exchange. We request that all products are returned within 14 days of the date of receiving your order. (The clearance items can’t be returned or exchanged.)
1. What eligible items can be returned or exchanged?
• Including no used,no lace cut, no altered and unwashed products with original package. • All clearance, custom items and eyelashes can’t be returned or exchanged.
2.How to return the item?
1.Before you want to return the products, please explain the return reason and order number by contacting us at service@wowafrican.com. Our customer service will reply you within 24 hours. Your patience is highly appreciated. 2. After receiving the return instructions from our customer service, please return the products with original packages and email the return tracking number by email to our customer service. 3. Once your return is received, you will receive an e-mail confirmation of your return and refund. Please kindly note that the refund process may take to 4-7 business days for the credit to appear on your account.
Note: •We do not provide the shipping labels for return items. Also, please acknowledge we are not responsible for the shipping cost. •Please kindly note $25 will be charge as the restocking fee.
3.How to exchange the item?
1. We only offer one time FREE exchanges for the eligible item. However we do not provide return shipping labels. Customer is responsible for the return shipping cost. Also the difference fees on that specific exchanged item. 2.We will ship the new item for free after we received the return package from customer.
4.What is your rush exchange?
1.If you need the new item as soon as possible. The new order can be placed online, we will process the new item while waiting for the return. Hair will be shipped to you after it’s done. 2. Once we received the original item, we will arrange the refund as soon as possible.
Please note: •We have the right to refuse the package if you send it back without our permission. •If you received a damaged item. Please contact us within 24 hours when you receive the package. We take full responsibility for the damage .
WowAfrican 100% human hair virgin hair comes from one single donor that means it is not processed or chemically treated in any way. Virgin hair can be curled, straightened and dyed to any color. You can select all your favorite texture and styles here.
Please Note: All curly & wavy hair extensions must be measured by pulling the hair straight. We highly recommend you order 2-inches longer than your desired length.
Co-wash your hair. It is important to Co-wash the hair before you install to reduce tangling.
Blow dried and don’t let it air-dried. The longer the hair swelling goes on,the more pressure it puts on the delicate proteins keeping hair intact,which can lead to more damage.
Use Wide Toothed Comb.After you washed hair, try using a wide toothed comb. Or, use your fingers, rather than a brush.
Deep Condition. After serval installation,a deep condition is necessary.Good conditioner or deep conditioner is need.Try not to apply conditioner to the cap of wig. Just apply condition on the mid shaft of hair down the ends of hair..
How To care curly hair
Choose a shampoo & condititoner that suit your hair type. Curly or coarse hair probably wants frizz-minimizing and softening shampoo.Colored or treated hair probably needs a shampoo that's fortified with extracts or amino acids...
Proper way to deep condition curly hair. Deep condition at least once a week with cold water.Apply moderate the conditioner starting about an inch down from the root all the way down to the tips of your hair,Wait about 15 minutes before rinsing, then use a wide toothed comb working up from the tips to the roots so your hair..
Styling curly hair Shape the hair by scrunching it some more and twirling pieces around a finger.Avoid using brushes and narrow-toothed combs and avoid touching your hair as much as possible.
Don’t straighten curly hair because it may cause hair problems like shedding and tangle.We don't suggest to dye the curly hair.Because curl won't keep after coloring.
WowAfrican
Show us your looks and tag @Wowafrican_Official #wowafrican for a chance to be featured!
I really liked the hair when I first got it it was soft and thick unlike other companies when their hair comes thin. It was shorter than I expected but I think I was more familiar with the length of Indian remy hair which isn't virgin hair. I did order 18 inch weave from another virgin hair company but it was less quality than this hair. Something that made me want to buy from this company is the shipping because it comes in a box which I really appreciate because when it comes time to take the weave out , I can put it in the box and know exactly where I got the hair from.
shipping was extremely fast,
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
Bylatoya
Posted on
shipping was extremely fast, hair is thick and soft...there was no smell
Washing the Hair advice
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByXandria
Posted on
I recommend only cowashing the Hair rather than using shampoo because the hair doesn't react well with shampoo, it shreds the most and loses it moisture so just using conditioner is the best.
very pleased will order again
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByJillian
Posted on
very pleased will order again
good
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByReagan
Posted on
The product feels great and shipped very fast... I haven't installed it yet but I will definitely be buying again depending on the longevity of the product.
Satisfied!!!
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByFairy
Posted on
I was satisfied with the quality. True to the length. Can't wait to installed it. Just order some more bundles.
Great hair,great love!!
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
BySherise
Posted on
Omg this was very good. Great communcation and i recieved my hair in 3 days .. thanks so much.. also no shedding when pulling hands through the hair. its great
good
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByKarley
Posted on
This hair arrived very fast and was exactly what I ordered. The hair is nice and soft. Thanks for the great customer service.
Beautiful hair,I like it
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
BySkylar
Posted on
This is hair is beautiful soft manageable. It did shed during the washing process and it was a dark rinse on the hair..I also did a burn test it's 100% human hair not a mixture. I like the hair
Amazing
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByShiann
Posted on
I purchased Brazilian wave and it is by far the absolute best Brazilian hair I have ever purchased. It was beautiful out of the packaged but after co washing, the hair really came to life. I am very satisfied with my purchase and believe that you(future buyers) will be as well :)
