All hair products in WowAfrican are currently FREE SHIPPING WORLDWIDE OVER $89.
We ship Monday through Friday, excluding weekends and holidays. If you want to check your order status, pls click here. We ship by Post Office For Us Store Orders, Other orders will ship by DHL or FedEx randomly.
Transportation Time Only
US Store Orders
3-5 Shipping Days
Ship by Post Office
International
5-7 Shipping Days
Ship by DHL or FedEx randomly
Note: If you want to receive your package urgently, pls leave the request to service@wowafrican.com.
Before returning, please advise us of your intention to receive either a refund or exchange. We request that all products are returned within 14 days of the date of receiving your order. (The clearance items can’t be returned or exchanged.)
1. What eligible items can be returned or exchanged?
• Including no used,no lace cut, no altered and unwashed products with original package. • All clearance, custom items and eyelashes can’t be returned or exchanged.
2.How to return the item?
1.Before you want to return the products, please explain the return reason and order number by contacting us at service@wowafrican.com. Our customer service will reply you within 24 hours. Your patience is highly appreciated. 2. After receiving the return instructions from our customer service, please return the products with original packages and email the return tracking number by email to our customer service. 3. Once your return is received, you will receive an e-mail confirmation of your return and refund. Please kindly note that the refund process may take to 4-7 business days for the credit to appear on your account.
Note: •We do not provide the shipping labels for return items. Also, please acknowledge we are not responsible for the shipping cost. •Please kindly note $30 will be charge as the restocking fee.
3.How to exchange the item?
1. We only offer one time FREE exchanges for the eligible item. However we do not provide return shipping labels. Customer is responsible for the return shipping cost. Also the difference fees on that specific exchanged item. 2.We will ship the new item for free after we received the return package from customer.
4.What is your rush exchange?
1.If you need the new item as soon as possible. The new order can be placed online, we will process the new item while waiting for the return. Hair will be shipped to you after it’s done. 2. Once we received the original item, we will arrange the refund as soon as possible.
Please note: •We have the right to refuse the package if you send it back without our permission. •If you received a damaged item. Please contact us within 24 hours when you receive the package. We take full responsibility for the damage .
WowAfrican 100% human hair virgin hair comes from one single donor that means it is not processed or chemically treated in any way. Virgin hair can be curled, straightened and dyed to any color. You can select all your favorite texture and styles here.
Please Note: All curly & wavy hair extensions must be measured by pulling the hair straight. We highly recommend you order 2-inches longer than your desired length.
Co-wash your hair. It is important to Co-wash the hair before you install to reduce tangling.
Blow dried and don’t let it air-dried. The longer the hair swelling goes on,the more pressure it puts on the delicate proteins keeping hair intact,which can lead to more damage.
Use Wide Toothed Comb.After you washed hair, try using a wide toothed comb. Or, use your fingers, rather than a brush.
Deep Condition. After serval installation,a deep condition is necessary.Good conditioner or deep conditioner is need.Try not to apply conditioner to the cap of wig. Just apply condition on the mid shaft of hair down the ends of hair..
How To care curly hair
Choose a shampoo & condititoner that suit your hair type. Curly or coarse hair probably wants frizz-minimizing and softening shampoo.Colored or treated hair probably needs a shampoo that's fortified with extracts or amino acids...
Proper way to deep condition curly hair. Deep condition at least once a week with cold water.Apply moderate the conditioner starting about an inch down from the root all the way down to the tips of your hair,Wait about 15 minutes before rinsing, then use a wide toothed comb working up from the tips to the roots so your hair..
Styling curly hair Shape the hair by scrunching it some more and twirling pieces around a finger.Avoid using brushes and narrow-toothed combs and avoid touching your hair as much as possible.
Don’t straighten curly hair because it may cause hair problems like shedding and tangle.We don't suggest to dye the curly hair.Because curl won't keep after coloring.
WowAfrican
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I love this hair. It's the second time I've purchased it. It is great quality and blends well with my natural hair.
good
Quality
100%
Appearance
80%
Comfort
100%
Hair Length N/A
ByTrixie
Posted on
Communication was good, all of my questions and concerns were answered & tended to. However, the shipment time was slow. I ordered my hair Tuesday night & received it the next week Monday night.
Thick bundles. I love it
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByKelsi
Posted on
Great quality hair . Came back pretty quick . Thick bundles. I love it
perfect!
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByFrederica.C
Posted on
I just received my hair. It's is absolutely beautiful. I can't wait to get it installed tomorrow.
Love this hair very good quality. Will definitely order again.
Quality
80%
Appearance
80%
Comfort
80%
Hair Length N/A
ByViolet
Posted on
Love this hair very good quality. Will definitely order again.
Very fast shipping
Quality
100%
Appearance
80%
Comfort
80%
Hair Length N/A
ByVeronica
Posted on
Very fast shipping, ordered hair on Thursday received it the following Wednesday! The quality is pretty good too.
Thank you so much for my beautiful hair!
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByBrianna
Posted on
Thank you so much for my beautiful hair! I love it so so much! It's beautiful and so thIck!
This is the best hair I've ever had
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByDeneila
Posted on
I must say that this hair fabulous ! The bundles are so thick and full you may not even need all bundles. The quality of this hair is so soft with beautiful curls. You could wear this hair straight or curly. The best part of about this hair is that even when you straighten it the curls come back beautifully. I would recommend this hair .
unboxing review
Quality
20%
Appearance
100%
Comfort
20%
Hair Length N/A
Bydiamond
Posted on
I just received the hair. it was fast! 3 days. that's awesome. the packaging was nice. and the hair is very soft. going to co-wash it tonight and add pictures tomorrow of what it looks like. And will add pictures once its installed. The hair hasn't had any loose strands so far.
Best Hair so far !
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
Bykadijah
Posted on
The hair came fast , in a very nice packaging. The hair is sooo soft and the curls are beautiful ! I just installed the hair today and so far its good, no shed no tangles. And excellent customer service , will defiantly but from this company again.
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