FAQ

We are sorry that you have not received your order! First, we would recommend you check your 'Electronic Proof Of Delivery' you can access this via the same DHL / FedEx link used to track your order. You can use this information to confirm where your package was delivered and who has signed the delivery, in the case that a friend or family member has received the order for you.

If you are still unable to locate your order please let us know via the CONTACT US section below, please include your Order Number & Tracking No