All hair products in WowAfrican are currently FREE SHIPPING WORLDWIDE OVER $89.
We ship Monday through Friday, excluding weekends and holidays. If you want to check your order status, pls click here. We ship by Post Office For Us Store Orders, Other orders will ship by DHL or FedEx randomly.
Transportation Time Only
US Store Orders
3-5 Shipping Days
Ship by Post Office
International
5-7 Shipping Days
Ship by DHL or FedEx randomly
Note: If you want to receive your package urgently, pls leave the request to service@wowafrican.com.
Before returning, please advise us of your intention to receive either a refund or exchange. We request that all products are returned within 14 days of the date of receiving your order. (The clearance items can’t be returned or exchanged.)
1. What eligible items can be returned or exchanged?
• Including no used,no lace cut, no altered and unwashed products with original package. • All clearance, custom items and eyelashes can’t be returned or exchanged.
2.How to return the item?
1.Before you want to return the products, please explain the return reason and order number by contacting us at service@wowafrican.com. Our customer service will reply you within 24 hours. Your patience is highly appreciated. 2. After receiving the return instructions from our customer service, please return the products with original packages and email the return tracking number by email to our customer service. 3. Once your return is received, you will receive an e-mail confirmation of your return and refund. Please kindly note that the refund process may take to 4-7 business days for the credit to appear on your account.
Note: •We do not provide the shipping labels for return items. Also, please acknowledge we are not responsible for the shipping cost. •Please kindly note $25 will be charge as the restocking fee.
3.How to exchange the item?
1. We only offer one time FREE exchanges for the eligible item. However we do not provide return shipping labels. Customer is responsible for the return shipping cost. Also the difference fees on that specific exchanged item. 2.We will ship the new item for free after we received the return package from customer.
4.What is your rush exchange?
1.If you need the new item as soon as possible. The new order can be placed online, we will process the new item while waiting for the return. Hair will be shipped to you after it’s done. 2. Once we received the original item, we will arrange the refund as soon as possible.
Please note: •We have the right to refuse the package if you send it back without our permission. •If you received a damaged item. Please contact us within 24 hours when you receive the package. We take full responsibility for the damage .
Bleached knots help the hair appear as if it is growing from the scalp. When hair is tied to the lace, there is a dark knot where the hair is secured. Bleaching can make knots undetectable and very natural looking. WowAfrican bleaching method won't affect the hair life and doesn't cause shedding problems. On natural bleach hair, the knots are lightered to a light brown shade.
What is a pre plucked hairline?
When a wig is plucked, it is less dense in front, which is exactly the case with real hair. If you take a look at your strands, you will notice hair of unequal length and some short baby hair around your hairline. This is because new hair grow constantly and they can’t all be the same length.For a wig to be completely realistic, it has to imitate just that. Plucking of the hairpiece creates those perfect baby hairs and a flawless hairline. Although pre-plucked wigs are usually more expensive, they are simply superior in appearance to all others.
What is the removable Elastic Band?
WowAfrican provide the removable adjustable elastic band(optional) to customers. It is made to be sewn unto wigs for a better, more snug fit. There are 3 hook adjustable options to secure your wig better. If you don’t want to wear it, it is easily to remove the wig. The rest two small bands won’t affect to wear the wigs.
Co-wash your hair. It is important to Co-wash the hair before you install to reduce tangling.
Blow dried and don’t let it air-dried. The longer the hair swelling goes on,the more pressure it puts on the delicate proteins keeping hair intact,which can lead to more damage.
Use Wide Toothed Comb.After you washed hair, try using a wide toothed comb. Or, use your fingers, rather than a brush.
Deep Condition. After serval installation,a deep condition is necessary.Good conditioner or deep conditioner is need.Try not to apply conditioner to the cap of wig. Just apply condition on the mid shaft of hair down the ends of hair..
How To care curly hair
Choose a shampoo & condititoner that suit your hair type. Curly or coarse hair probably wants frizz-minimizing and softening shampoo.Colored or treated hair probably needs a shampoo that's fortified with extracts or amino acids...
Proper way to deep condition curly hair. Deep condition at least once a week with cold water.Apply moderate the conditioner starting about an inch down from the root all the way down to the tips of your hair,Wait about 15 minutes before rinsing, then use a wide toothed comb working up from the tips to the roots so your hair..
Styling curly hair Shape the hair by scrunching it some more and twirling pieces around a finger.Avoid using brushes and narrow-toothed combs and avoid touching your hair as much as possible.
Don’t straighten curly hair because it may cause hair problems like shedding and tangle.We don't suggest to dye the curly hair.Because curl won't keep after coloring.
WowAfrican
Show us your looks and tag @Wowafrican_Official #wowafrican for a chance to be featured!
First and foremost, I LOVE the coloring job. It looks exactly like the picture which I am happy about. The shedding is minimal and I have not experienced any tangling. Now to the cons, it took over two months to get my order. I placed the order on 3/13/2014 and I got it 5/22/2015. I think it would have been longer if I didn’t email them every week after the date I was supposed to the order. I also ordered a density of 180%, in my opinion I don’t think the hair is 180%. I fluffed it, teased it and finger-combed it, but it is still not to the density I would like. I plan on buying a bundle of hair and add to it. I still recommend this wig to all you divas out there. The color job is like no other, they really did an amazing job with it.
Ciara Blonde Highlights Wavy-Full lace-22 INCH
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
Byelizabeth
Posted on
This wig is beyond what i imagined i was going to receive. the wig was processed - shipped to me as promised to me (30days)
Carrie made sure i got everything i wanted and always responded back in less than a day!!! always!!! the coloring is absolutely top notch! so much luxurious hair..no shedding..no smell...quality is impeccable omg. i have received so many compliments on this wig...strangers....my family...hahaah. the blonde mix is so gorgeous and evenly distributed....no frizziness or super dry brittle hair....not at all!!! i use a light coconut oil a few times a day and the hair loves it!...it twerks when i walk! i was afraid to get this hair and ended up being blown away! do not pay attention to a few negative reviews please.....see for yourself! my wig is 150% density ...22 inch ..full lace cap-glueless. i just ordered another! I give this company 5 stars for customer service...quality....wig is true to photos displayed.
PREMIUM HAIR- COLORING...WOW
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
Byelizabeth
Posted on
Ciara Blonde Highlights Wavy Lace Wigs[CLW02] 22 inch
( SMILE)
This is my 2nd wig I had customized and all I can say they keep getting better each time. this time I ordered a silk top and it is sooo realistic and natural folks ! up close and in bright lighting it appears very real. the hair quality just blows me away..the way it was highlighted- low lighted is absolutely top knotch. these wigs will outlast any wig I have ever had - I don't know how this company does it but I have not had any shedding issues with either wigs. they are generous with their hair and do NOT SKIMP ON QUALITY. I always use heat protectant and light shine serums. this time I ordered the Ciara in silky straight and it holds a curl for days without the use of hair spray! WOW! I am giving WOWAFRICAN another 5 stars for this 22 inch Ciara wig. Customer service was very professional and friendly always answering my questions ASAP. I will be ordering another wig soon.....and will post photos. T Y SMILE!
Thanks wow team.
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByLatasha
Posted on
The hair is great. it came fast. It looks just like the picture. ALSO, thanks to Rebecca, you are very helpful!
