All hair products in WowAfrican are currently FREE SHIPPING WORLDWIDE OVER $89.
We ship Monday through Friday, excluding weekends and holidays. If you want to check your order status, pls click here. We ship by Post Office For Us Store Orders, Other orders will ship by DHL or FedEx randomly.
Transportation Time Only
US Store Orders
3-5 Shipping Days
Ship by Post Office
International
5-7 Shipping Days
Ship by DHL or FedEx randomly
Note: If you want to receive your package urgently, pls leave the request to service@wowafrican.com.
Before returning, please advise us of your intention to receive either a refund or exchange. We request that all products are returned within 14 days of the date of receiving your order. (The clearance items can’t be returned or exchanged.)
1. What eligible items can be returned or exchanged?
• Including no used,no lace cut, no altered and unwashed products with original package. • All clearance, custom items and eyelashes can’t be returned or exchanged.
2.How to return the item?
1.Before you want to return the products, please explain the return reason and order number by contacting us at service@wowafrican.com. Our customer service will reply you within 24 hours. Your patience is highly appreciated. 2. After receiving the return instructions from our customer service, please return the products with original packages and email the return tracking number by email to our customer service. 3. Once your return is received, you will receive an e-mail confirmation of your return and refund. Please kindly note that the refund process may take to 4-7 business days for the credit to appear on your account.
Note: •We do not provide the shipping labels for return items. Also, please acknowledge we are not responsible for the shipping cost. •Please kindly note $25 will be charge as the restocking fee.
3.How to exchange the item?
1. We only offer one time FREE exchanges for the eligible item. However we do not provide return shipping labels. Customer is responsible for the return shipping cost. Also the difference fees on that specific exchanged item. 2.We will ship the new item for free after we received the return package from customer.
4.What is your rush exchange?
1.If you need the new item as soon as possible. The new order can be placed online, we will process the new item while waiting for the return. Hair will be shipped to you after it’s done. 2. Once we received the original item, we will arrange the refund as soon as possible.
Please note: •We have the right to refuse the package if you send it back without our permission. •If you received a damaged item. Please contact us within 24 hours when you receive the package. We take full responsibility for the damage .
WowAfrican 100% human hair virgin hair comes from one single donor that means it is not processed or chemically treated in any way. Virgin hair can be curled,straightened and dyed to any color.
Co-wash your hair. It is important to Co-wash the hair before you install to reduce tangling.
Blow dried and don’t let it air-dried. The longer the hair swelling goes on,the more pressure it puts on the delicate proteins keeping hair intact,which can lead to more damage.
Use Wide Toothed Comb.After you washed hair, try using a wide toothed comb. Or, use your fingers, rather than a brush.
Deep Condition. After serval installation,a deep condition is necessary.Good conditioner or deep conditioner is need.Try not to apply conditioner to the cap of wig. Just apply condition on the mid shaft of hair down the ends of hair..
How To care curly hair
Choose a shampoo & condititoner that suit your hair type. Curly or coarse hair probably wants frizz-minimizing and softening shampoo.Colored or treated hair probably needs a shampoo that's fortified with extracts or amino acids...
Proper way to deep condition curly hair. Deep condition at least once a week with cold water.Apply moderate the conditioner starting about an inch down from the root all the way down to the tips of your hair,Wait about 15 minutes before rinsing, then use a wide toothed comb working up from the tips to the roots so your hair..
Styling curly hair Shape the hair by scrunching it some more and twirling pieces around a finger.Avoid using brushes and narrow-toothed combs and avoid touching your hair as much as possible.
Don’t straighten curly hair because it may cause hair problems like shedding and tangle.We don't suggest to dye the curly hair.Because curl won't keep after coloring.
WowAfrican
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Customer Videos
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Ordered about a month ago, colored it, and installed It has yet to shed, tangle to anything. It's all about how you keep your hair up. I just don't put a bonnet on it , I braid it in two big braids wet and take down when I wake up, it stays the same pattern and still hasn't tangled ! Very satisfied!
Great hair
Quality
100%
Comfort
80%
Appearance
80%
Hair Length N/A
ByZerenia
Posted on
Ordered about a month ago, colored it, and installed It has yet to shed, tangle to anything. It's all about how you keep your hair up. I just don't put a bonnet on it , I braid it in two big braids wet and take down when I wake up, it stays the same pattern and still hasn't tangled ! Very satisfied!
excellent!!!
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByCatherine.B
Posted on
Just had this hair installed like just a few hours ago and I absolutely love it !!! The shipping was fast and the hair looks so natural and is so soft!! Will definitely buy again. I gave it 4starts only because I've only had it a few days. So I don't know how it holds up. But so far it does not shed. But that may be because I sealed my wefts.
excellent!
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByCynthia.B
Posted on
the product is as described, very fast delivery I ordered on Wednesday and received on Monday I was very surprised. I was afraid to be disappointed but then I am very satisfied. I washed the hair and it remained intact or even more beautiful, no smell and not much hair loss. I am very happy now I'm waiting installation.
As expected
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByElizabeth
Posted on
I ordered 14 inch Brazilian Virgin Hair natural color straight 100% REAL HUMAN HAIR and I really like this product.
Excellent!
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
BySusanna.H
Posted on
Hair is beautiful and nicely packed. Cant wait to install. Received it super fast.
excellent!
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByElizabeth H.
Posted on
excellent,tks.
excellent!
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByAriana H.
Posted on
LOVE ,LOVE , LOVE THIS HAIR SECIND TIME ORERING AND I AM NOT DIAPPOINTED!!!! GREAT CUSTOMER SERVICE AND AMAZING HAIR!! GREAT BUY :D
great hair!
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
Bymandy
Posted on
very fast shipping and the hair feels good! i didn't use or dyed it yet
excellent!
Quality
100%
Appearance
100%
Comfort
100%
Hair Length N/A
ByRachel.R
Posted on
Thanks for the great service and wonderful communication. This hair is soft and silky, yet natural looking. i'm in love with this hair. i will definitely buy this hair again.
